BrickHouse Security is one of America's fastest growing companies. Earning a top spot on both Inc. Magazine's "Inc 500" and the Internet Retailer Top 500, we are the go-to security source for everyone from Federal and state law enforcement agencies, to Fortune 500 companies, to families.
The national press recognize us as the experts in the surveillance field and cover us regularly. We have been featured on CNN, CBS, and FOX Business and received write-ups in The Wall Street Journal. You have probably seen our products on TV shows like Law and Order and CSI Miami.
Join Our Team
Our mission is to help our customers gain the peace of mind they deserve. We support their right to uncover the truth, protecting their safety and that of their family, home and business. Our experts understand your situation and provide technical expertise to help you find the best solutions based on your needs, budget and situation throughout all the stages of your life.
Our culture is fun, innovative, geeky, growing and ever-changing. Our people are as diverse as our product line, and we complement each other well. While we continue to expand we seek those who have a passion for technology, gadgets, uncovering truths and who want to play a key role in growing our NY City organization.
BrickHouse Security is one of America's fastest growing companies (INC 500) specializing in security and surveillance equipment. We sell direct to consumers, businesses and law enforcement agencies worldwide. Your mission, should you choose to accept it, is to become the trusted right hand of the CEO tasked with making him more productive and managing special projects. You will actively organize the CEO by sitting in on all meetings and seeking out opportunities to take on tasks and responsibilities. You will ensure that nothing important falls through the cracks and nothing trivial is wasting his time.
MUST HAVE:
2+ years experience as an EA for an Owner or CEO of a 30-70 person company
Job Description
Manage calendar, including scheduling of appointments
Screen and prioritize incoming phone calls and email
Draft and polish presentations and letters
Organize travel arrangements
Coordinate trade shows with outside vendors & internal departments
Provide general administrative support
Post Jobs online & screen resumes
Spearhead special projects and events as needed
Create org charts & other charts for presentations
Run personal and business errands
Requirements:
Strong writing skills
Expert in Excel & Power Point
Ability to adopt new technologies quickly
Ability to maintain highly confidential information
Ability to work independently with minimal supervision and direction
Ability to anticipate what needs to be done and to proactively take action
This is an exciting opportunity for a self-starting sales professional to help us launch our new B-to-B initiative. Midtown-Manhattan-based BrickHouse Security is a leading surveillance and security retailer in the USA. To date, most of our business has been focused on B2C resulting from a tremendous amount of online traffic. We have an inbound call center and have some institutional, corporate and Government sales. However, it is our belief that once we start proactively engaging B2B customers we will be able to generate a significant new revenue stream.
So... If you have the drive, passion and experience to help us spearhead our B2B sales program then please read further:
Job Description
Spearhead the development of our B2B sales program and initiative. We are looking for someone who can not only convert the opportunities and personally drive the revenue, but also help establish the B2B sales channel
Mine our current customer data to proactively contact customers and introduce new products and services
Create prospect list and personally contact candidates that are a good fit for our product and services
Create and implement plan to educate prospects about our GPS Fleet tracking and Video monitoring capabilities
Generate $2M in incremental revenue within 2 years
Primary contact and representative for major corporate and Gov't accounts
Job Requirements:
You should have experience with B2B technology sales preferably in a field related to surveillance, GPS Fleet tracking, CCTV, or security
You must be a "hunter" and have experience introducing new concepts to potential leads
Must have a successful track record of meeting and exceeding personal sales goals
True sales professional with experience doing trade shows and meeting with clients
You must be great on the phones and at the ready to take leads that come from our inbound call center
4-year degree
5+ years of experience in sales with a proven track record
Ability to travel up to 10%
Prior people management experience a plus
Personal Attributes:
Enjoys selling and proactively closing the deal
A self-directed individual who knows what needs to be done and operates with urgency, focus and discipline
Strong organizational skills with high attention to detail
Ability to thrive in a high energy, fast growth, entrepreneurial environment
Excellent communication skills: written, verbal, presentation and interpersonal
Hands-on; completes tasks and highly dependable
Strong team player who can build strong relationships at all levels of the organization
We are a rapidly growing company that specializes in security and surveillance equipment such as gps trackers, covert cameras, and other very cool technical devices. We sell direct to the consumer and also to government and law enforcement agencies. We need full time sales reps immediately to join our Sales Team and who will thrive in our dynamic environment.
This is a great earning opportunity for a savvy and motivated sales person! We offer a base hourly rate AND a profit & metric based quarterly incentive - with NO CAP - the more profit you generate the more you can earn.
The right candidate will be able to maximize inbound sales opportunities (phone and email) by matching the right products to the customer's need and leverage strong product application and technical knowledge along with our industry leading product array to close the sale and grow revenue.
**This is an inbound SALES position - MUST have inbound call center sales experience**
Primary Responsibilities:
Respond to customer inquiries on our products and transition these calls to a sales result. Identify the customer's need and maximizes every call to result in a sale. Cross sell or upsell products with the objective of selling multiple products on each call.
Efficiently handle large volume of incoming telephone calls and emails in a prompt and professional manner.
Effectively follow our sales call guidelines to complete the transaction while building value in the customer relationship.
Follow up with customer via telephone or email following initial sales contact or quote.
Continued product education to better service the sales calls.
While maximizing sales opportunities, ensure solid customer service for the customer at all times.
Accurately process sales orders in our order management system and manage post order expectations that limits Customer Service involvement.
Maintains a minimum of 80% utilization (availability).
Employee Skills:
One or more years experience of Telesales in a high volume fast, paced environment.
Strong customer service and telesales skills.
Experienced with Web Based Applications and Windows.
Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment.
Ability to manage sensitive and critical client information.
Excellent verbal and written communication skills.
Problem solving and decision making skill.
Superior closing skills!
Employee Requirements:
At least 1 Year of inbound phone sales experience.
Must have worked in an incentive based environment and be comfortable working with targets and performance expectations.
Must possess a positive attitude and be friendly and professional to our customers!
To Apply: please send your email to hr@brickhousesecurity.com with INBOUND SALES in the subject line.
Do NOT call our 800 number (it is for sales only)
We need a tech geek with customer service skills! Are you the type of person who enjoys helping people make things work? Do you read tech blogs in their spare time? Can you understand complicated technical jargon yet able to translate it to someone like your grandmother? We need someone who isn’t afraid to “get their hands dirty” and grab a product off the shelf to try and support an application/device for a customer. The kind of person who will educate themselves during “downtime” on how our devices work. The type of person who always wants to provide service above and beyond what our customers would expect.
We are a rapidly growing company that specializes in security equipment such as gps trackers, covert cameras, and other very cool electronic devices. Customer/Tech Service is a critical piece of the business equation and we are looking to add a new member to our Team who can solve problems quickly and keep our customers happy.
Primary Responsibilities:
Provide end user support for security related electronic devices.
Learn about the devices we sell and be able to help our customers use them.
Answer customer inquiries in a friendly informative manner.
Respond and resolve a high volume of Telephone and E-mail inquiries.
Make customers feel comfortable with their purchase.
Conduct online research when necessary.
Calm down frustrated customers while maintaining a patient and professional attitude.
Employee Skills:
Strong computer, Internet, E-mail skills.
Background in software management, video system setup, and/or cellular/GPS technology.
Resourceful: Must be able to solve problems.
Good at keeping up with an ever-expanding line of products.
Good at finding solutions on their own, not just by reading a manual.
Excellent verbal and written communication skills.
Multi-tasking skills are essential.
Able to work independently, not afraid to ask questions, able to make good decisions.
Experience with Order Management Software preferred.
Professional, High-energy, team-player.
Must love electronic gadgets!
Employee Requirements:
At least 1 Year of Customer Service experience, preferably in an E-Commerce Call Center environment.
Must possess a positive attitude and be friendly and professional to our customers!
BrickHouse Security, an Internet Retailer "Top 500" business based in exciting midtown Manhattan, is the leading source for security and surveillance products. As the industry leader, we're frequently featured on programs including Good Morning America and Fox News and count most Fortune 500 companies, agencies like the NYPD, and a wide variety of consumers as our customers.
Description:
You breath analytics. You speak the same language as Omniture, Google Analytics, or both. You thrive on making data-driven decisions based on customer heat maps, spreadsheets, and reports that you will create.
Week 1; you will walk through our biometric door, and learn our top 50 site pages, and our top 100 products. Then it will be your job to regularly answer these 4 questions:
How do visitors get there?
What do visitors do once they land or navigate?
How do we put visitors in a better position to navigate & purchase?
How do we remodel pricing & promotions to produce higher margin dollars?
Your role is vital to us, as we're looking to provide leading-edge, best-in-class products and a world-class customer experience. The over-arching goal is to improve revenue per visitor and overall margin dollars using actionable customer insights.
Core Responsibilities:
Data-Driven Site Merchandising: Using Omniture, Google Analytics and acquired product knowledge
Learning our top products & categories; knowing their traffic, conversion rates, margins, and product uses like the palm of your hand. Using that knowledge to make swift, empowered decisions.
Site Promotion Scoring
Price Modeling
New Product Bi-Weekly Analysis
Product Bundling Recommendations & Analysis
Creating Detailed & Automated Reporting
Education/Experience
BA/BS in merchandising, marketing, business, e-commerce, finance, economics, or a numbers-driven discipline
3-5 years' actionable web analytics and marketing experience, preferably in e-Commerce
Expert Omniture and Google Analytics user
Experience in pricing evaluations/modeling
Energetic team player comfortable with change is essential
Are you a seasoned PR, social media and digital publicity pro? Interested in joining one of the fastest growing online retailers – an Inc 500 company -- and bringing your experience, expertise, and enthusiasm to a place where you can to spread your wings and shine like the superstar you are?
Brickhouse Security, a Manhattan-based Internet Retailer top 500 online retailer, is looking for PR/social media superstar to develop and execute a strategy that drives press coverage, develops blogging relationships, syndicates content, and builds an engaged online community. You’ll manage a cross-functional team that executes compelling social media marketing campaigns which are creative, targeted, and measurable.
What You’ll Do:
You’ll lead the PR and social media program by developing and executing strategic and tactical plans. You’ll drive campaign development, proactive media outreach and executive visibility programs.
You’ll build long, mutually beneficial term relationships with key bloggers and social media influencers
You’ll direct the company’s social networking efforts and own the associated metrics for coverage and messaging
You’ll own the strategy and messaging for campaigns, media interviews and/or press tours, press briefings, social media channels and marketing events as appropriate
You’ll drive press announcements, including writing and editing press releases, working with internal contacts, customers and partners
You’ll initiate ideas for new PR campaigns and drive them to completion
You’ll promote media liaison and blogging best practices
What You Need to Succeed:
A history of accomplishments – Do you have a portfolio of successful hands-on social media marketing case studies in the campaign and brand/company level? Are you an expert at social media platforms and the latest marketing strategies, tactics and emerging applications and technologies?
Outstanding interpersonal skills – Do you build and maintain relationships easily? Are you charismatic and outgoing, and balance smart work with great common sense? Do you think creatively, sell your ideas, and get results. Are you ambitious, but realistic?
Turn ideas into results – Are you experienced at collecting requirements and effectively translating them into a cohesive social media strategy, complete with associated work plans, tactics and milestones? Are you an expert at interpreting data and reports to optimize strategic recommendations?
Budget and time management – Are you comfortable at developing and managing a budget and keeping campaigns on budget and on schedule?
A great communicator – Do you have excellent written and oral communication skills including the ability to sell your ideas to internal and external stakeholders?
Sound interesting?
Send an email with a resume, salary requirements, and why you’re a good fit to ddwek@brickhousesecurity.com
BrickHouse Security is one of America's fastest growing companies. Earning a top spot on both Inc. Magazine's "Inc 500" and the Internet Retailer Top 500, we are the go-to security source for everyone from Federal and state law enforcement agencies, to Fortune 500 companies, to families.
Our mission is to help our customers gain the peace of mind they deserve. We support their right to uncover the truth. Our experts understand your situation and provide technical expertise to help you find the best solutions based on your needs, budget and situation throughout all the stages of your life.
Our culture is fun, innovative, geeky, growing and ever-changing. Our people are as diverse as our product line, and we compliment each other well. While we continue to expand we seek those who have a passion for technology, gadgets and uncovering the truth who want to play a key role in growing our NY City organization.
BrickHouse Security is the leading E-Commerce retailer in covert cameras and GPS tracking units. Our motto is “When You Need To Know” - a simple phrase that signifies the important part we play in our customer’s lives. We help them in their moment of need. If you want to help us in these efforts, please ready on.....
Job Summary:
We are looking for a seasoned Product Manager to join our team. In this highly visible role, you will be responsible for ensuring your assortment is: cutting edge, easy-to-use and cost effective for our customers. You will lead a variety of initiatives that will enable you to hit your sales and margin goals. At BrickHouse Security, our success is dependent upon the products our Product Managers chose to carry and promote. If you’ve always loved gadgets and have Retail Buying or Merchandise Planning experience, this is the place for you.
Essential Functions:
Proven ability to develop merchandise assortments by category and continually evaluate, analyze and adjust these assortments
Discover new suppliers and manage relationships with current suppliers
Work to keep BrickHouse Security ahead of competitors by researching blogs, websites, magazines, etc.
Technical aptitude and agility to learn product lines
Determine appropriate strategies that will maximize retail sales and exceed GM$ goals.
Participate and contribute in weekly sales planning meeting to insure that the department stays on forecast and achieves desired Gross Margin goals
Oversee process of procuring great samples from a variety of vendors for testing and QA
Communicate effectively with key departments in our organization
Ability to think and react in a high-energy, fast-paced environment
Good organizational skills including prioritizing, scheduling, time management and meeting deadlines
Maximize opportunities and minimize risk
Knowledge, Skills and Qualifications
3-5 years of buying experience in a specialty retail environment with emphasis on E-Commerce
Proven knowledge of retail math
Proven track record of success as a Buyer, preferably in the electronics industry
Must have a strong desire to work in technology
Highly organized, detail oriented and an ability to multi-task
BrickHouse Security, an Internet Retailer "Top 500" business based in exciting midtown Manhattan, is the leading source for safety and security products. As the industry leader, we are frequently featured on programs including Good Morning America and Fox News and count most Fortune 500 companies, agencies like the NYPD, and a wide variety of consumers as our customers. At BrickHouse Security you'll be working alongside leaders who have served as senior executives at many major US companies such as Apple and Adobe.
Description:
You will need to be experienced working with or within a merchandising function and possess a solid understanding of assortment planning, product development, competitive analysis, price points and comp shopping. In this role you will work cross functionally with departments including Purchasing, Marketing, Sales, Content & Community, Finance and Tech Support.
Your role is vital to us as we are looking to provide leading-edge, best-in-class products as well as a world-class customer experience.
Core Responsibilities:
New Products
Research specific assortment needs; assess market opportunities for current and future products to optimize our product mix.
Manage new product roadmap and launch schedule.
Secure product content and assets for product pages.
Review product descriptions with copywriters, ensuring key benefits and features are highlighted and correctly advertised.
Direct product training and QA process.
Work with Marketing and marketing agencies to identify and assist in product-focused research.
Work with Marketing to evaluate cross-sell and up-sell opportunities.
Assist Purchasing Dir on developing and maintaining a product database.
Merchandise Planning
Assist Purchasing Dir with assortment and merchandise planns, pricing and initial sales forecasts
Vendor Relations
Work with manufacturers on product co-development and private label opportunities.
Assist Purchasing Director on developing and maintaining a vendor database.
Other
Assist PR agency and CEO with providing and explaining products for press opportunities
Additional duties upon request
Education/Experience
BA/BS in Merchandising, Marketing, Business, E-Commerce, Finance or Economics
3-5 years Merchandising and Marketing experience
Advanced Microsoft Excel user - MS Access a big +
Experienced in vendor negotiations, vendor relations and assortment planning for $20 million or greater company
This is a unique and exciting opportunity to build a sales team and process on the shoulders of a well known brand. BrickHouse Security (BHS) is the leading brand in the consumer and small business security and surveillance markets. We have established a growing inbound B2B business and see a huge opportunity to build a dedicated outbound B2B sales team.
BHS has committed a significant investment toward building a world-class field sales team capable of finding and closing business with large corporate and government clients.
This is a tremendous growth opportunity for the right candidate.
The Vice President of B2B Sales is responsible for developing and leading a team of direct sales representatives and support resources to attain the business unit’s assigned sales quota.
The successful candidate for VP of B2B Sales has 5 + years of sales management and 5 + years of direct sales experience. Previous experience building a B2B team from scratch is a must. Security or Fleet GPS industry experience is preferred. Exceptional organizational, written and interpersonal communication skills and a demonstrated ability to multi-task are also required.
SPECIFIC JOB RESPONSIBILITIES:
Develop and own B2B sales plan
Create a repeatable, scalable process for finding prospects and converting them to customers and clients
Recruit, hire, train and support a strong team of outbound corporate and government sales reps who will excel in the system you develop
Develop systematic B2B sales engine processes
Ensure the organization understands and supports the needs of B2B team internally
Configure and manage SalesForce.com to meet the our pipeline management requirements
Motivate, train and assist direct sales representatives to meet assigned sales quotas
Create marketing strategies to accelerate sales
Ultimate accountability for making outbound B2B sales 25% of revenue within 5 years
QUALIFICATIONS/EXPERIENCE:
BA/BS degree required with 7+ years of relevant work and industry experience. Masters degree preferred.
5+ yrs successful sales management experience
5+ yrs direct sales experience
3+ yrs successful record of recruiting, selecting and orienting new hires
Proven track record of leading sales team to consistently hit sales quota goals
KEY KNOWLEDGE SKILLS & ABILITIES:
Strong leadership skills with proven ability to motivate a sales team
Ability to communicate intricate details to management on a timely basis
Possess an entrepreneurial spirit and be innovative in running a sales team
Strong verbal, written, analytical, persuasive and interpersonal skills
Ability to organize and prioritize work and meet deadlines
Ability to solve problems quickly and completely
At ease training new direct sales representatives
Effective presentation skills
Effective listening skills
Maintains professional appearance and demeanor
Ability to work collaboratively with all departments on sales issues
Demonstrates high standards of ethical conduct
ABOUT BRICKHOUSE SECURITY:
BrickHouse Security is one of America's fastest growing companies. Earning a top spot on both Inc. Magazine's "Inc 500" and the Internet Retailer Top 500, we are the go-to security source for everyone from federal and state law enforcement agencies to Fortune 500 companies to families.
BrickHouse Security is the leading supplier of covert cameras and GPS tracking units. Our motto is “When You Need To Know” - a simple phrase that signifies the important part we play in our customers’ lives. We help them in their moment of need.
Our mission is to help our customers gain the peace of mind they deserve. We support your right to uncover the truth. Our experts understand your situation and provide technical expertise to help you find the best solutions based on your needs, budget and situation throughout all the stages of your life.
Our culture is fun, innovative, geeky, growing and ever-changing. Our people are as diverse as our product line, and we complement each other well. While we continue to expand, we seek those who have a passion for technology, gadgets and uncovering the truth, and who are interested in playing a key role in growing our New York City-based organization.
