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Support: EON SolarTrack Asset & Trailer Tracker Manual and FAQs

Thank you for purchasing a BrickHouse Security EON SolarTrack GPS tracking device.

Here, you'll find everything you need to get the most out of your EON SolarTrack. Whether you're managing trailers, RVs, equipment, or other outdoor assets, this solar-powered tracker is designed to work quietly in the background, providing real-time alerts, motion detection, and location history you can access anytime from your phone. Our guides, FAQs, and troubleshooting tips are here to help you set up, maintain, and optimize your device so you can stay confident that your assets are safe and connected.

Download User Manual

Learn how to power on, mount, and verify your EON SolarTrack, including LED indicators and solar charging basics.

Covers logging in, navigating the Locate GPS dashboard, monitoring your device, viewing tracks, and basic platform features.

Continues geofence setup, explains how to create geofence notifications, and introduces the BrickHouse Locate GPS mobile app and its main features.

FAQs

Having trouble logging in? Can't find the email containing your username and password?

Please visit brickhousesecurity.com/login/gps and enter your email address, then click Next. Select Forgot your password?, and a pop-up message will appear directing you to check your email. Open the email you received and follow the instructions to reset your password. After resetting your password, you'll be able to log in using your updated credentials.

How do I track it on a mobile device?

You can track the device using the BrickHouse Locate GPS app available for iOS and Android devices. Download it on the App Store or get it on Google Play for free.

When I log in, I don’t see my device. Why?

Your device may not have established a GPS connection yet. If you already test-drove with the unit and it is still not tracking:

- Take the device outside.
- Place it where it has a clear view of the sky.
- Call us so we can send over the air commands to the device.
- Check your account to see if the device has updated.

Related Articles 

BrickHouse Locate GPS Tracking Platform

For comprehensive guidance on using the tracking platform, please refer to the dedicated support articles below:

  • Support: Locate GPS Site Guide
    To view the complete and detailed guide for accessing and managing the tracking platform via the web interface, please visit the following link:
    Access the full Locate GPS Site Guide

  • Support: Locate GPS App Guide
    For a thorough walkthrough of the Locate GPS mobile application, including setup and usage instructions for on-the-go tracking, please refer to:
    Access the full Locate GPS App Guide

Thank you for choosing BrickHouse Security for your GPS tracking solutions. We are committed to providing you with reliable service and support.

If you require further assistance or have any questions regarding our products or services, please don’t hesitate to contact us through any of the following methods:

Our support team is here to help ensure you get the most out of your GPS tracking experience.

Apr 1st 2024

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