Support: Locate GPS Site Guide

Locate GPS Site is a powerful and user-friendly platform designed to provide comprehensive monitoring and management of your GPS tracking devices. Accessible via desktop and mobile devices, this platform offers real-time tracking, detailed reporting, and customizable alerts. Whether you're managing a fleet of vehicles, keeping track of valuable assets, or ensuring the safety of loved ones, the Locate GPS Site gives you the tools you need to stay informed and in control.

Log In 

Please go to brickhousesecurity.com/login/gps.


Enter the username or email address from the login email you received, then click Next. Enter the password and click Log In. The characters used in these fields are case-sensitive. You will be asked to update the password when you first log in.

Getting a New Password

If you have already registered in the system but forgot your password, enter your email address and click Next. On the next page, click on the Forgot password link. If the information entered matches the existing data in the database, a pop-up message will appear, and instructions for setting your password will be sent to you via email.

If you pressed Forgot password by accident, delete the received email with a password reset link and use your previous login and password. If you follow the link, you must enter a new password. You can reset the password no more than once a minute.

We want to ensure that you fully understand the platform you're using to manage your device. We have provided everything from educational articles to tutorial videos, ensuring that you have all the information you need. If you have further questions that are not answered by these materials, we invite you to contact our customer support team directly. We are always available to help!

Download User Manual

Attached below is the Locate GPS App Guide.

Customizing the Interface

Top Panel

The platform's main menu in the top panel offers various elements tailored to your access settings. 

User Menu

At the right corner of the top panel, the username used to log in is displayed. Clicking on the username opens a menu with the items listed below.

User settings

Open user settings for viewing and/or editing.

Session management

Open the Session management window.

Shows the list of applications with access to your account and devices that can receive mobile notifications from BrickHouse. The lists are created automatically after logging in to the application.

Locator

Opens the Locator dialogue box.

Allows you to share the unit location in real time.

Help

Request help from our Tech Support team

Logout

Click here to log out of the system.

User Settings

To choose user parameters, click on the username in the right corner of the top panel and press the ‘User settings’ button in the dropdown menu. Next, follow the steps: 

  • Indicate your time zone. 
  • Select the type of daylight savings time used in your region. 

Please select the settings properly, as they will be used when generating reports, messages, and elsewhere throughout the system. 

Indicate a city in the dialogue box to scale the map for tracking entries.

Editing Your Unit

Make sure the device is displayed on the monitoring tab before editing a unit. Click the wrench icon next to the unit you want to edit in the 'Units' tab of the work area.

When shown on the map, a unit is represented by an icon with a caption displaying its name.

The icon is selected during the configuration process and can be chosen from a standard set of icons or uploaded from your device on the Icon tab. 

The orientation of the icon can be adjusted to match the course or direction of the unit, as defined in the unit properties.

Alternatives to Icons 

Unit icons can be replaced with simple motion indicators. This option, called Replace unit icons with motion state signs, is set in user settings.

The following symbols are:

  • Green arrow: the unit is moving, and the direction of the arrow indicates the direction of movement
  • Red square: the unit is not moving 
  • Yellow circle: the unit is receiving power from the ignition, but not moving

Monitoring Tab

The Monitoring tab gives access to the main tracking features. Here you can watch the movement of units on the map, send commands and messages to them, monitor parameter changes online, etc.

To open the Monitoring tab, click on its heading in the top panel. The tab has a list of units that you can monitor on the map. The list can contain all units available or just some of them. You can easily add and remove units from the monitoring list, which does not lead to their removal from the system. 

To quickly find a unit in the list, use the dynamic search bar above it. Next to the name of each unit, some icons allow you to assess the state of the unit or perform certain actions. Above them, in the header of the table, some icons allow you to order units according to various parameters. To display the icons in the work list, configure the monitoring options.

To locate a unit on the map, click on its name in the list. The map centers and zooms in on the selected unit.

The map displays only those units that are selected in the list. You can select or deselect all units at once using the checkbox in the top left corner of the list.

You will see the selected units on the map if they are in the visible area. You can move and zoom the map if needed, controlling your view the same way you would in most online mapping platforms. 

If the Show unit icons at map borders option are activated in the user settings and the unit leaves the map's visible area, its icon will be displayed on the edge of the map.

Click on the icon to move to the unit on the map.

To keep the location of a unit on the map, click on the Watch unit on map icon. When a new message is received from the unit, the map is automatically scaled so that you can see it.

Managing Your Units

All your GPS units are shown in the control section.

The units that are selected for display on the map are checked in the first column of the table. To select all the units, check the box at the top of the table.

A switch button that displays unit groups. 

Sort all your devices by item name in alphabetical order. 

The button to find and add individual units or groups to the list.

Sort all your devices by item name in reverse alphabetical order.

The button to add all available units or groups to the list.

A switch button that displays individual units.

The Monitoring panel customizer (columns selection).

Monitoring Tab Icons 

This section shows the icons and explains their meanings.

Inactive Units

If there are no data messages from a unit for more than 48 hours, the unit is considered inactive.

A unit's icon and name tell you its condition. Inactive units are displayed on the map with blurred icons and transparent names.

You may also notice an icon similar to this: This indicates three units are near each other. Once you zoom in, you will see where the units are located individually. Clicking on the icon will automatically zoom in to the level where you can see all three units separately.

This is the map zoomed in, showing three units separately.

Mini Map

A Mini Map displays in a popup window with current information about the selected unit. If you click on the unit icon on the map or the unit in the list, it will open a new small map window. 

The mini-map will center on the unit and follow it as it moves. The mini-map window will appear and you can move it anywhere within that window. 

The G icon in the right corner of the mini-map will provide you with a Google Street View where it is available.

Locator

A locator provides a link to share so a unit can be tracked without access to the entire system. From the top bar, click on the user name and click Locator. Click on the "New" link for sharing units.

A pop-up window will display the options. Now indicates immediate access, or you can select a specific time. 

Life span is when the link you provide expires. The box shows all the available units. Select one by highlighting a unit in the left box and clicking on the right double arrow.  If you wish to remove one from the list, highlight it in the right box and use the double left arrow.

Select Tracks to display the historical tracking of the day. Select Geofences to show Geofences. To keep things simple, leave the sensor masks unchecked. Click OK at the bottom right.

After you click OK, you will be provided with a link. If you click on the chain icon, it will copy the link so it can be added to an email or a document for sharing.

Tracks Tab

A track is a line drawn on the map to show how a unit moved during the indicated period. A track is mapped using the points from where messages were reported. Each point stores the date and time when the message was received and coordinates at the point, as well as other parameters (speed, sensors, etc.). 

To open the Tracks tab, select a corresponding name in the top panel or click on the necessary item in the main menu customizer.

Mapping a Track

  1. Select a unit in the dropdown list. Its contents depend on the list in the Monitoring tab and access to the units.
  2. Adjust the desired parameters for the track (color, thickness, etc.).
  3. Define the time interval within which you want to get the data.
  4. After filling in all the fields, press Show Track.

Markers

To highlight important events on the track, you can enable the display of markers. The set of available markers is the same as in the reports, but some require additional sensors to be installed in a vehicle:

Below, we see the result of choosing a single track (one solid color), but you can also select to show a single unit with varying colors for different sensor values and speeds.

This will display the trip for the requested time period. You can now see the trip and play it back. 

The track player will control the playback on the map and also includes Google Map street view images that correspond to the playback on the map. 

You may also have a section for sensor values to watch during the playback.

Also, you can click on the circled icon below to see the trip as a geofence in the result line.

If you hover the mouse over the icon on the map on the tracking tab, the tooltip will provide you with information.

Reports Tab

To switch to the Reports tab, click the Reports header in the top panel and select the same name item in the main menu customizer.

Reports on the activity of a unit are presented in the form of tables and graphs. They can be viewed in a browser window, as well as exported to files of various formats.

We have created report templates to make finding the data you need easy. The most useful is the activity report, which includes most data available in its tables. Other report types are customized to suit your needs, so you don’t have to hunt through the tables. 

To obtain a report, set parameters in the work area: select report template, unit, and reported interval, then press Execute.

Geofences and Notifications

For a deeper understanding of how Geofences and Notifications work, including setup, customization options, and best practices, please refer to our dedicated article. This guide provides detailed insights to help you make the most of features: 

Unit Customization

Changing your device’s name is an easy customization. From the Units tab, select the Unit Properties or wrench icon. Click in the Name field, delete what is in the field, and type in a new name. To update the odometer information associated with a device, edit the mileage counter value to match what the vehicle’s odometer reading currently is and click OK.

Managing Groups 

In the Units tab, which may need to be added by following instructions for customizing your interface, you can access the Groups section.

Click New in the upper left to begin.

Use the interface to create your group. Highlight a unit in the left pane and use the double right arrow to add it to the group you are creating. Use the double left arrow to remove a unit from the group. Give it a name and click OK.

Thank you for choosing BrickHouse Security for your GPS tracking solutions. We are committed to providing you with reliable service and support.

If you require further assistance or have any questions regarding our products or services, please don’t hesitate to contact us through any of the following methods:

Our support team is here to help ensure you get the most out of your GPS tracking experience.

Feb 2nd 2024

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